DAHEM CRM: an Arabic CRM and sales system — lead management with a drag-and-drop sales pipeline, quotations that convert into invoices and licenses, follow-ups and reminders, a complete activity log, sales reports, and lead import from Meta ads (CSV).
Most deals are lost not because the product is bad, but because the lead was answered too late, a follow-up was forgotten, or a quotation was sent and nobody knew whether the customer had replied. DAHEM CRM brings the entire customer journey into one clear sales pipeline: from the moment a lead reaches you — from a Meta ad or manual entry — until the deal closes and becomes an invoice.
And every step is recorded: who called the customer, when, and what was said; the quotation sent to them; and when the next follow-up is due. Whether you work alone or have a sales team, you'll know at any moment how many open opportunities you have, what they're worth, and which one needs action today.

A kanban board with clear stages: Leads → Contact → Quotation → Deal — drag each opportunity to its stage, and see the count and value of opportunities in every stage and the total pipeline at any time.
Build the quotation inside the opportunity itself, with line items, prices and tax; the moment the deal is approved, the quotation converts into an invoice — and if the customer bought a DAHEM system, their license is issued from the same action.
Every lead and opportunity has a follow-up with a date and an owner, and the «today's follow-ups» list and the overdue ones are always in front of you — so no customer goes cold because someone forgot to call.
Every call, note, quotation and stage move is recorded on the customer's file with its time and owner — anyone on the team can pick up exactly where the previous person stopped.
Opportunity-to-deal conversion rates, the value of closed and expected deals, and each salesperson's performance — exportable to CSV or printable, so you review your team's work in numbers.
Upload a CSV file from Facebook and Instagram ads and the leads land directly in the pipeline with their data and source — no manual copy-paste, and no leads lost in notifications.
Individual sign-in for every user with a PIN code and permissioned roles (manager, sales rep, follower), internal notifications, and a full backup of your data you can restore at any time.
Any business that sells through follow-up: software and services companies, showrooms and distributors, agencies, and sales teams receiving leads from ads or referrals who want every opportunity walked to the end — from a single salesperson to a full team.
Flexible plans based on your sales-team size and the volume of leads you receive — there is no one-size-fits-all price. Message us on WhatsApp and we will send you a quote tailored to your actual needs; the trial is free before any commitment.
It works from a single salesperson: start with the pipeline and follow-ups, and as the team grows, distribute leads across reps and track each one's performance from reports — roles and permissions are ready from day one.
Yes — direct CSV import, most importantly Meta ad leads (Facebook and Instagram): upload the file and the leads land in your sales pipeline, ready for outreach and follow-up.
The approved quotation converts into an invoice, and if the deal is for a DAHEM system, the customer's license and invoice are issued in the same step — the deal closes once, with all its paperwork produced with it.
Yes — try the demo yourself from the demo button, with complete sample sales data, or message us on WhatsApp and we will tailor a walkthrough to your line of business.
Try the demo yourself, or message us on WhatsApp and we will set up a walkthrough on data similar to your business.