DAHEM CRM — a DAHEM system

Customer & sales management system — DAHEM CRM

DAHEM CRM: an Arabic CRM and sales system — lead management with a drag-and-drop sales pipeline, quotations that convert into invoices and licenses, follow-ups and reminders, a complete activity log, sales reports, and lead import from Meta ads (CSV).

Most deals are lost not because the product is bad, but because the lead was answered too late, a follow-up was forgotten, or a quotation was sent and nobody knew whether the customer had replied. DAHEM CRM brings the entire customer journey into one clear sales pipeline: from the moment a lead reaches you — from a Meta ad or manual entry — until the deal closes and becomes an invoice.

And every step is recorded: who called the customer, when, and what was said; the quotation sent to them; and when the next follow-up is due. Whether you work alone or have a sales team, you'll know at any moment how many open opportunities you have, what they're worth, and which one needs action today.

See it yourself

A look inside the system

demos.dahem.cloud/crm
Screenshot of DAHEM CRM
Features

What does DAHEM CRM actually do?

01

A drag-and-drop sales pipeline

A kanban board with clear stages: Leads → Contact → Quotation → Deal — drag each opportunity to its stage, and see the count and value of opportunities in every stage and the total pipeline at any time.

02

Quotations that become invoices & licenses

Build the quotation inside the opportunity itself, with line items, prices and tax; the moment the deal is approved, the quotation converts into an invoice — and if the customer bought a DAHEM system, their license is issued from the same action.

03

Follow-ups & reminders

Every lead and opportunity has a follow-up with a date and an owner, and the «today's follow-ups» list and the overdue ones are always in front of you — so no customer goes cold because someone forgot to call.

04

Complete activity log

Every call, note, quotation and stage move is recorded on the customer's file with its time and owner — anyone on the team can pick up exactly where the previous person stopped.

05

Sales reports

Opportunity-to-deal conversion rates, the value of closed and expected deals, and each salesperson's performance — exportable to CSV or printable, so you review your team's work in numbers.

06

Meta ads lead import

Upload a CSV file from Facebook and Instagram ads and the leads land directly in the pipeline with their data and source — no manual copy-paste, and no leads lost in notifications.

07

Team, permissions & backups

Individual sign-in for every user with a PIN code and permissioned roles (manager, sales rep, follower), internal notifications, and a full backup of your data you can restore at any time.

Who is it for?

Who is this system built for?

Any business that sells through follow-up: software and services companies, showrooms and distributors, agencies, and sales teams receiving leads from ads or referrals who want every opportunity walked to the end — from a single salesperson to a full team.

Plans & pricing

Flexible plans based on your sales-team size and the volume of leads you receive — there is no one-size-fits-all price. Message us on WhatsApp and we will send you a quote tailored to your actual needs; the trial is free before any commitment.

FAQ

Frequently asked about DAHEM CRM

Is the system right for a small sales team, or do we need to be a big company?

It works from a single salesperson: start with the pipeline and follow-ups, and as the team grows, distribute leads across reps and track each one's performance from reports — roles and permissions are ready from day one.

Can I import my existing leads instead of entering them from scratch?

Yes — direct CSV import, most importantly Meta ad leads (Facebook and Instagram): upload the file and the leads land in your sales pipeline, ready for outreach and follow-up.

What happens when a deal closes?

The approved quotation converts into an invoice, and if the deal is for a DAHEM system, the customer's license and invoice are issued in the same step — the deal closes once, with all its paperwork produced with it.

Can I try the system?

Yes — try the demo yourself from the demo button, with complete sample sales data, or message us on WhatsApp and we will tailor a walkthrough to your line of business.

Ready to see DAHEM CRM on your business?

Try the demo yourself, or message us on WhatsApp and we will set up a walkthrough on data similar to your business.

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