DAHEM Maintenance: a system for workshops and service centers — work orders from intake to delivery, pre-delivery quality checks, spare parts and inventory, warranties and claims, technicians and commissions, and WhatsApp status updates to customers. For phones, motorcycles and home appliances.
A workshop loses its money in devices that sit without follow-up, parts fitted without being deducted from inventory, and the customer calling every so often asking «Is my device done?». DAHEM Maintenance organizes the workshop's whole day: intake with recorded specs and accessories, inspection, customer approval of the cost, repair, quality check, and delivery with a receipt — every step with its time and owner.
And the accounts run on their own in the background: a spare part is deducted from inventory the moment it enters a work order, the technician's commission is calculated from labor on delivered work only, and every work order's profit shows on its own — so you know where the workshop earns and where it leaks.
Statuses from intake to inspection, customer approval and repair, through «Ready» and «Delivered» — with each stage's duration, overrun alerts, and before/after photos for every device.
The technician's diagnosis and cost estimate are recorded on the order, and the customer's approval or refusal is documented with its time before the repair starts — no work without an agreement.
An inspection checklist configured in settings to your workshop's work; delivery is blocked in the software until it is completed item by item, with who did it and when.
Inventory with a safety limit and shortage alerts, and purchase orders to suppliers; receiving updates the quantity and the weighted average cost automatically.
A warranty period for every work order and every part, an «under warranty» status computed from the delivery date, and a warranty claim opened linked to the original order with zero labor.
Technician commissions, collection by cash, InstaPay and Vodafone Cash, a display screen for ready devices, and reports on every order's profitability, order aging, repeat customers and CSV export.
Work orders in DAHEM Maintenance aren't a list you flip through — they are a column board in front of you: Intake, Inspection, Awaiting customer approval, In repair, Ready for delivery. Every order stands in its stage, and with one glance you know how the workshop is running and what is stuck.
And every technician's load is visible on the same board, so assigning new work becomes a decision based on a real picture of the workshop, not on memory.
Mobile repair workshops, motorcycle service centers and their parts shops, and home-appliance and electronics workshops — especially places with more than one technician, where tracking devices, parts and warranties gets lost.
Price: EGP 299/month or EGP 2,990/year — the annual plan costs just 10 months (2 months free) and covers up to 2 devices.
Add-ons: extra device EGP 50/month • extra user EGP 50/month • extra branch EGP 150/month.
These are list prices — talk to us directly on WhatsApp: direct contact always comes with offers and discounts, and the trial is free before any commitment.
Phones, motorcycles, home appliances and electronics — any business that receives a device or machine, repairs it and hands it back, because the work-order, parts and warranty flow is fundamentally the same and adapts to your trade.
A spare part is deducted from inventory the moment it is added to a work order's lines; if the line is removed or the order cancelled, the quantity returns automatically. Receiving against purchase orders updates quantities and average cost.
Right from the work-order screen, a ready WhatsApp message matching the current status (received, ready for pickup with the remaining balance, and so on) goes out in one click.
Yes — try the demo yourself from the demo button, or message us on WhatsApp and we will set up a walkthrough on a business similar to yours.
Try the demo yourself, or message us on WhatsApp and we will set up a walkthrough on data similar to your business.
